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Vending Direct - Vending Machine Services

We believe that our high standard of customer service is what keeps us a cut above the rest. Giving the best service we can is so important to us that we make the following promises...

  • Vending-Direct.co.uk are the only vending supplier in the Midlands to offer a filling and cleaning service seven days per week and provide twenty-four hour service support.
  • Vending-Direct.co.uk are the only local vending supplier to offer a fixed price contract for the term of the operating agreement. We will not increase any of our charges for the entire length of the agreement.
  • There are no hidden charges. All filter changes and consumables are covered within our management fees.
  • Vending-Direct.co.uk are an independent provider of vending systems, ingredients and the associated services. We can therefore recommend the correct products to give the best results in all circumstances.
  • We will always put the customer first; we are a service lead business.
  • Impartial advice at no cost to the customer.
  • Route relief operators to ensure the customer is not let down in the event of holidays and illness.
  • Greater number of machine visits to ensure the smooth running of your vending system.
  • In the event of a machine breakdown we will be on site within four hours.
  • Weekend breakdown cover. Separate contact numbers provided to get you direct to one of our engineers.
  • Household branded ingredients provided as standard.
  • The change tubes of the machine will be replenished at each visit to minimise the interruption to the service, and the frustration caused by a lack of available change in the machines.
  • Unlike the majority of our competitors our operating contract does not automatically roll-over into a secondary period if the required notice is not given.
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